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Complaint Form - Heat Transfer

Fill out the complaint form if you wish to complain about parts of or your entire order.

Complaint

Something went wrong? Fill out this complaint form if you wish to complain about parts of or your entire order.

Tools

Simple and smooth complaint handling directly on the web

Something went wrong with your order? No problem! We make it easy for you to complain about parts of or your entire order through our user-friendly web form below. Whether it's incorrect products, exchanges, or other reasons, you can quickly and easily submit a complaint request online.

Worker smiling at the dispatch station

Tools

Print Guide

Have you seen our Print Guide? Here you'll find everything to become a print expert – from the right print on the right garment to preparing your file for production.

About Us

News

Want to Stay Updated?
On our news page, you will find the latest updates about our products, innovations, sustainability initiatives, industry insights, and everything happening at Hot Screen.

Hot2000

Correct Bar Pressure during Application

Incorrect bar pressure is a common cause of complaints. For the heat transfer to adhere properly, look good, and last the entire life of the garment, the correct pressure is crucial. We have measured our printing machines and developed recommended values based on the size of the subplate. Here you can find the right settings for the best results!

Red shirt with sporty flex print

Correct Temperature for Each Heat Transfer

For the heat transfer to adhere properly and last long, the correct temperature is required. STARK and REFLEX are applied at 160°C, while FLEX requires 130°C. See more instructions on each product page.

Hot2000

Pre-heating is Key

We recommend pre-heating the garment at 160°C or 130°C depending on which of our products you are applying. You do this by pressing the heat plate directly onto the garment for 8-10 seconds. The garment then shrinks slightly and stabilizes before applying your print, creating the best possible conditions for a correctly performed application.

Find Us

Opening Hours

Mon-Thu: 07.00-16.30
Fri: 07.00-15.30

Hot Screen AB

Gunnesgårdsvägen 2
439 74, Fjärås

 

+46 (0)300-56 89 90
info@hotscreen.se

 

VAT: SE556446524201

Hot screen OY

Kolgatan 3
00180 Helsingfors, Finland

 

+358 9 315 270 84
info@hotscreen.fi

 

ID: SE556446524201

Itek AB

Ehns gata 11
511 56, Kinna

 

+46 (0)724-02 16 79


service@hotscreen.se

The Nordic Heat Transfer Expert

  • Heat transfers of the highest quality
  • Over 30 years of experience
  • Certified to the strictest environmental standards

Business hours:

Mon-Tor: 07:00-16:30
Fre: 07:00-15:30

Office address:

Gunnesgårdsvägen 2

439 74 Fjärås

 

Switchboard: 0300-56 89 90
info@hotscreen.se

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