
Complaint Form - Heat Transfer
Fill out the complaint form if you wish to complain about parts of or your entire order.
Complaint
Something went wrong? Fill out this complaint form if you wish to complain about parts of or your entire order.
Tools
Simple and smooth complaint handling directly on the web
Something went wrong with your order? No problem! We make it easy for you to complain about parts of or your entire order through our user-friendly web form below. Whether it's incorrect products, exchanges, or other reasons, you can quickly and easily submit a complaint request online.

Tools
Print Guide
Have you seen our Print Guide? Here you'll find everything to become a print expert – from the right print on the right garment to preparing your file for production.
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Correct Bar Pressure during Application
Incorrect bar pressure is a common cause of complaints. For the heat transfer to adhere properly, look good, and last the entire life of the garment, the correct pressure is crucial. We have measured our printing machines and developed recommended values based on the size of the subplate. Here you can find the right settings for the best results!

Correct Temperature for Each Heat Transfer
For the heat transfer to adhere properly and last long, the correct temperature is required. STARK and REFLEX are applied at 160°C, while FLEX requires 130°C. See more instructions on each product page.

Pre-heating is Key
We recommend pre-heating the garment at 160°C or 130°C depending on which of our products you are applying. You do this by pressing the heat plate directly onto the garment for 8-10 seconds. The garment then shrinks slightly and stabilizes before applying your print, creating the best possible conditions for a correctly performed application.
Find Us
Opening Hours
Mon-Thu: 07.00-16.30
Fri: 07.00-15.30
Hot Screen AB
Gunnesgårdsvägen 2
439 74, Fjärås
+46 (0)300-56 89 90
info@hotscreen.se
VAT: SE556446524201
Hot screen OY
Kolgatan 3
00180 Helsingfors, Finland
+358 9 315 270 84
info@hotscreen.fi
ID: SE556446524201
Itek AB
Ehns gata 11
511 56, Kinna
+46 (0)724-02 16 79
service@hotscreen.se






